Grasscity Reviews
(Rated by 2473 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Bitcoin
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
5
%OFF5
%OFF5
%OFFOverall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Customer Service4.0
- Good Value5.0
- Return Policy4.0
- Price & Quality5.0
Recent Customer Reviews (3)
Kate Bryan
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Donald Wechsler
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William Weaver
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Grasscity Pricing
Mystery Box
$25 - $200
Payment Methods
Accepted Payment Options:
Prices for items on Grasscity.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Bitcoin
Payment Process
- Payments can be made online during the checkout process.
- For Grasscity credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Grasscity Pros & Cons
Pros
1
Extensive Product Selection: Offers a wide range of products, including bongs, dab rigs, smoking pipes, vaporizers, bubblers, rolling papers, weed grinders, and even premium CBD products.
2
Quality Brands: Features brands known for consistently producing the best smoking wear in the industry, including Pure Glass, Pulsar, Empire Glassworks, PAX, and Storz & Bickel.
3
Over 20 Years in Business: Established in 2000, Grasscity.com has been serving the cannabis community for over two decades.
4
Fast Discrete Shipping: Ensures quick and discreet delivery of products.
5
Bitcoin Accepted: Offers Bitcoin as a payment option.
6
100% Refund and Exchange Policy: Provides a comprehensive return and exchange policy.
7
Active Forum with 60,000+ Members: Hosts a forum for the cannabis community to come together digitally for expert advice and cannabis-related discussions.
8
Rewards Program: Offers a rewards program for loyal customers.
9
Wide Selection: Grasscity offers a large variety of products, including smoking accessories and glassware, catering to diverse customer preferences.
10
Competitive Pricing: Some customers find the prices to be attractive, especially with options like Mystery Boxes that provide value.
11
International Shipping: The site ships products globally, making it accessible to customers outside of the United States.
CONS
1
Customer Service Issues: Numerous complaints highlight poor customer service, including slow response times and unhelpful support.
2
Shipping Delays: Many users report long shipping times, sometimes exceeding a month, which can lead to frustration.
3
Order Fulfillment Problems: There are frequent mentions of receiving incorrect items or incomplete orders, leading to dissatisfaction among customers.
4
Refund Difficulties: Customers have experienced challenges in obtaining refunds for undelivered or unsatisfactory products, with some reporting a lack of tracking information.
Grasscity Features and Benefits
Features
Extensive Product Selection
Offers a wide range of products, including bongs, dab rigs, smoking pipes, vaporizers, bubblers, rolling papers, weed grinders, and even premium CBD products.
Quality Brands
Features brands known for consistently producing the best smoking wear in the industry, including Pure Glass, Pulsar, Empire Glassworks, PAX, and Storz & Bickel.
Over 20 Years in Business
Established in 2000, Grasscity.com has been serving the cannabis community for over two decades.
Fast Discrete Shipping
Ensures quick and discreet delivery of products.
Bitcoin Accepted
Offers Bitcoin as a payment option.
100% Refund and Exchange Policy
Provides a comprehensive return and exchange policy.
Active Forum with 60,000+ Members
Hosts a forum for the cannabis community to come together digitally for expert advice and cannabis-related discussions.
Rewards Program
Offers a rewards program for loyal customers.
Wide Selection
Grasscity offers a large variety of products, including smoking accessories and glassware, catering to diverse customer preferences.
Competitive Pricing
Some customers find the prices to be attractive, especially with options like Mystery Boxes that provide value.
International Shipping
The site ships products globally, making it accessible to customers outside of the United States.
Mystery Boxes
Customers can select from several Mystery Box options priced at $25, $50, $100, or $200. Each box is designed to deliver products valued at 1.5x to 2x the purchase price, providing significant value for buyers.
Free Shipping for Orders Over $50
Shipping costs are free for orders over $50.
14-Day Return Policy
Allows customers to withdraw from their purchase within 14 days without needing to provide a reason.